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I.T. Division
:: E-Government Project

Communication Division
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Functions of the Information Technology Division

The main focus of the division is the provision of information systems which will support decision-making in government and delivery of government services in terms of efficiency and effectiveness.

Its functions are to:
  • Set frameworks and standards for the development of software applications for government.
  • Enforce standards and procedures pertaining to the administration and management of software systems throughout the department.
  • Undertake forward planning and feasibility studies pertaining to the development and implementation of software solutions.
  • Focus on the development, implement and maintain software applications that respond to common needs of the different government sectors.
  • Provide end-user training and support of implemented solutions.
  • Provide support in the development and maintenance of software solutions to other divisions of the department.
  • Undertake the planning, coordination, monitoring and evaluation (complete project management) of software development projects being undertaken by third parties (outsourced projects).
  • Provide consultancy services pertaining to the provision of software solutions.
  • Set direction and plans for the ICT infrastructure of government.
  • Establish and enforce standards and procedures pertaining to ICT infrastructure within the department. Implement and maintain hardware and software infrastructure systems of the department/ministry and government.
  • Undertake the planning, coordination, monitoring and evaluation (complete project management) of infrastructure projects being undertaken by third parties for the department.
  • Ensure electronic security of sensitive and critical government systems.
  • Provide infrastructure related support to other divisions of the department.
  • Participate in the training of staff in the use of infrastructure systems and the upgrading of technicians at all levels.
  • Provide technical support to events organized by the ministry when required.  
  -----Service Providers-----
Government's IT Strategies

Source: Government Manifesto
  
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